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Transportation-related

D2 Concept merchandise is handled in our China warehouse.

Please note that we ship on regular business days, Monday through Friday.

Due to the complexity of the fabrics of some products, additional processing time may be required and therefore delivery times may be extended, especially during working holidays for courier services.

During promotions, holidays, and extreme weather conditions, shipping times may be longer than usual. Thank you for your understanding and patience.

Transportation process

• Processing time: Same day orders close at around 4pm and orders are usually processed within 1 working day, in exceptional circumstances it may take up to 2 working days.

• International delivery time: After the order is processed, the parcel is expected to reach Malaysia/Singapore Customs within 3-7 working days, the same time for international delivery.

• Local delivery time: Local shipping receives the package and delivers it to the customer in 1-3 days.

• Special Notes: Delays may occur during promotional periods, holidays or extreme weather conditions. Thank you for your understanding and patience.